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GOODYEAR / Warranty / GOODYEAR PHILIPPINES WORRY FREE ASSURANCE

GOODYEAR PHILIPPINES WORRY FREE ASSURANCE

GOODYEAR WORRY FREE ASSURANCE

Goodyear Worry Free Assurance is Goodyear Philippines’ warranty programs offered with every purchase of Goodyear Consumer Tires. We confidently back our tires with warranties that help protect you and give you peace of mind.

Buy with confidence. Drive with confidence.

GOODYEAR WORRY FREE ASSURANCE MEMBERSHIP CARD

Goodyear’s Worry Free Assurance Membership Card helps ensure that you won’t be left stranded in the middle of nowhere. Get roadside assistance, complimentary servicing, and have your tires replaced, all for free. It’s all part of our commitment to give you a better drive.

Benefits of the Goodyear Worry Free Assurance Membership Card

  • 5-year Limited Warranty

We know you want to get the most out of your tires. That’s why we confidently offer a 5-year limited warranty upon purchase against manufacturing defects.

  • Road Hazard Protection for 6 Months

Enjoy free replacement tires (≥ 90% tread depth) or credit value (89%-40% tread depth) within 6 months from the date of purchase in the event of road hazard damage that is beyond repair.

Click here for the detailed Road Hazard Protection Policy

  • 24/7 Roadside Assistance for 1 Year

An enjoyable drive isn’t just about the tires which is why we provide free 1 year emergency roadside assistance such as towing service, flat tire replacement, locksmith service, battery boosting/jumpstart, and fuel delivery.

Click here for the detailed Roadside Assistance coverage and benefits

  • Personal Accident Insurance for 1 Year

Because we take worry free to the next level, drivers of the covered vehicle can get up to Php50,000 insurance coverage.

Click here for the detailed Personal Accident Insurance coverage and benefits

  • Easy Ownership at 0% Interest Installment Plan*

Flexible, easy payment plans of up to 6 months to pay at 0% interest.

*Available at selected Goodyear Autocare outlets nationwide.

Eligible Tires

Every purchase of at least two (2) of the same size and pattern of the following Goodyear tires are eligible for the Goodyear Worry Free Assurance Membership Card:

Size: Rim 14” and above tires of select tire patterns

Tire patterns:

      • Assurance DuraPlus
      • Assurance DuraPlus 2
      • Assurance FuelMax
      • Assurance TripleMax
      • Assurance TripleMax 2
      • Assurance MaxGuard SUV
      • Eagle F1 Directional 5
      • Eagle F1 Asymmetric 2
      • Eagle F1 ASymmetric 3
      • Wrangler TripleMax
      • EfficientGrip SUV
      • EfficientGrip Performance SUV
      • Wrangler AT/SA
      • Wrangler AT SilentTrac
      • Wrangler All-Terrain Adventure
      • Wrangler Duratrac
      • Wrangler MT/R with Kevlar

How to get your Goodyear Worry Free Assurance Membership Card:

  1. For every purchase of at least two (2) eligible tires of the same size and pattern, the customer is entitled to one (1) Goodyear Worry Free Assurance Membership Card with which they can enjoy all applicable benefits of the program. This membership card is not applicable to tires used in vehicles for commercial purposes and or public utility vehicles such as, but not limited to, taxi and car rental vehicles.
  2. Upon purchase of the eligible Goodyear tires at an authorized Goodyear Autocare outlet, customer will be given the Goodyear Worry Free Assurance envelope containing the WFA Membership Card and WFA sticker to be installed at the rear glass window of the vehicle.
  3. To activate the Goodyear Worry Free Assurance Membership card, customer should register the card online at www.goodyear.com.ph. The following information will be needed:
    1. Complete Name of Vehicle Owner
    2. Vehicle Plate Number or Conduction Sticker
    3. Vehicle Make, Model and Year
    4. Email Address
    5. Contact Number/s
    6. Worry Free Assurance Membership Card number
    7. Tire Details
    8. Goodyear Autocare Outlet Details
    9. Digital copy of Proof of Purchase (Sales Invoice or Official Receipt)
  4. Customer is advised to read all the mechanics, terms and conditions, inclusions and exclusions pertaining to the program by visiting www.goodyear.com.ph
  5. For inquiries, customer can call the Goodyear WFA Hotline: (02) 8459-4770

Emergency Roadside Assistance

  1. To request for Emergency Roadside Assistance for vehicles with activated Goodyear Worry Free Assurance Membership cards, customer can call the Goodyear Worry Free Assurance 24/7 Hotline – (02) 8459-4770 and a customer service representative will assist them and process their request.
  2. The Customer should provide their WFA card number, Complete Name, Vehicle make and model, Vehicle plate number or conduction sticker number, exact location of the vehicle, the nature of the roadside emergency (flat tire, engine problems, etc), and the customer’s contact number.
  3. Upon receiving the pertinent information, the CSR will contact and dispatch the nearest car carrier/tow truck for vehicle rescue.
  4. CSR will call and inform the enrolled customer and advise customer of the status of the truck. CSR to provide plate number of the tow truck, and name of the driver.
  5. In the event that the customer who needs vehicle rescue was stalled in a paid tollway, roadside assistance will may be handled by a different towing company. Paid tollways are being managed exclusively by an authorized towing company. Customer can:
    1. Advise the paid tollway’s tow truck company to drop them at the nearest tollway exit and WFA CSR can arrange the transfer to a WFA tow truck partner.
    2. Arrange the complete transfer with the paid tollway’s tow truck company to preferred destination.
  6. Customer will need to initially settle the towing services but will be able to reimburse the total amount with Goodyear Philippines and its WFA service provider. Reimbursement will be shouldered by the Goodyear and its WFA service provider after submitting all documents. Customer can call the WFA Hotline for reimbursement assistance.
  7. This benefit is valid one (1) year from date of issuance of the WFA Membership Card.
  8. Click here for the detailed Roadside Assistance coverage
  9. Vehicles aged more than 15 years and older will not be entitled to this benefit.

Personal Accident Insurance Claims

  1. Drivers of the WFA enrolled vehicle are entitled to an Unnamed Auto-Personal Accident Insurance as a benefit of becoming a member. This insurance cover provides Php 50,000.00 benefit to the duly authorized driver of the WFA-enrolled vehicle arising out of a vehicular accident.
  2. The driver is covered while riding in, boarding in or alighting out of the covered vehicle with which injury shall solely and independently of any other cause result in the death or permanent disablement. Click here for the detailed Personal Accident Insurance coverage
  3. For claims, the driver and or a family member can get in touch with the Goodyear WFA Hotline (02) 8459-4770.
  4. This benefit is valid one (1) year from date of issuance of the WFA Membership Card
  5. Vehicles aged more than 15 years and older will not be entitled to this benefit.

0% INTEREST INSTALLMENT PLANS

  1. For easy ownership of Goodyear tires, a 0% interest payment plan for up to 6 months is available for eligible tires under the WFA Membership Card.
  2. Available for selected credit cards at participating Goodyear Autocare outlets nationwide.

WARRANTY TYPES AND ELIGIBLE TIRES

  1. Goodyear Limited Warranty* – Warranty against Manufacturer’s defects FIVE (5) years from date of purchase.

Eligible Tires:

      • Assurance ArmorGrip
      • Assurance DuraPlus
      • Assurance DuraPlus 2
      • Assurance FuelMax
      • Assurance TripleMax
      • Assurance TripleMax 2
      • Ducaro GA
      • DuraPlus
      • Eagle EfficientGrip
      • Eagle F1 Asymmetric 1
      • Eagle F1 Asymmetric 2
      • Eagle F1 Asymmetric 3
      • Eagle F1 Asymmetric 3 SUV
      • Eagle F1 Directional 5
      • Eagle F1 GSD3
      • Eagle NCT5
      • EfficientGrip Performance
      • EfficientGrip Performance SUV
      • EfficientGrip SUV
      • Excellence
      • Fortera
      • GT3
      • Wrangler All-Terrain Adventure
      • Wrangler AT/R
      • Wrangler AT/SA
      • Wrangler AT SilentTrac
      • Wrangler Duratrac
      • Wrangler HP AW
      • Wrangler MT/R
  1. Road Hazard Protection for 6 months** – Warranty against tire damages caused by road hazard 6 months from the date of purchase. Applicable to all SUV and passenger tire patterns.
  2. Goodyear Manufacturer’s Warranty* – Warranty against manufacturing defects five (5) years from the date of manufacture.

Eligible Tires:

      • Cargo Marathon 2
      • Cargo G26
      • DuraSport
      • Wrangler D-Sport
      • Wrangler DT

*Goodyear Limited Warranty / Manufacturer’s Warranty – Goodyear Philippines guarantees the selected tires purchased locally to be free from defects in material quality or workmanship. Compensation will be done after examination of the tire by a trained Goodyear Technical Associate. Allowance / compensation will be based on the remaining tread depth computation.

This 5-year warranty is applicable for eligible tires purchased on or after January 1, 2017.

**Road Hazard Protection – Goodyear Philippines guarantees eligible tires purchased locally if damaged beyond repair caused by puncture, cut, bruise, or impact break in the normal course of driving on a maintained road will be eligible to the Road Hazard Protection within 6 months from the date of purchase. Goodyear Philippines will compensate or provide allowance for the affected tire/s after careful examination of an accredited Goodyear Certified Tire Adjuster. Compensation will be based on the remaining tread depth computation in the duration of 6 months from the date of purchase.

NOTE: ALL WARRANTIES will be acknowledged once the end-customer will provide original copies of their proof of purchase (Sales Invoice, Official Receipt) of the tire/s of issue.

HOW TO MAKE A WARRANTY CLAIM:

  1. All Goodyear consumer tires bearing valid serial numbers, except racing tires, are warranted to be free from defects in material or workmanship. Damaged tires must be presented to a Goodyear Autocare outlet along with original copies of proof of purchase (sales invoice / official receipt) and warranty card for inspection and thorough analysis. Inspection will be undertaken by a Goodyear Technical Associate.
  2. If the damage is found to be the result of a manufacturing defect, the tire will be considered under warranty, provided the age of the tire falls within a required period (refer to types of warranty). Goodyear will then provide credit against a purchase of a new tire with the same size and design (or a comparable tire, which is an equivalent design or model with the same size construction and quality level). The credit value will depend on the tread depth remaining.
  3. Credit computation will be based on the assessed value of the remaining original tread of the damaged tire using the original invoice price as reference.
  4. Customer will fill out and sign a standard claim form to facilitate processing of credit. Subsequently, Warranty Card will be returned to the customer after processing of warranty if card corresponds to more than one tire.
  5. If the tire is found not to be defective or not caused by a manufacturing defect, the Goodyear Technical Associate, will return the tire to the customer, formally explaining why the tire has been classified as such.
  6. Please seek the assistance of a Goodyear Technical Associate from any Goodyear Autocare outlet to determine what constitutes a manufacturing and a non-manufacturing defect and other details about tire warranty. You may also visit goodyear.com.ph for more details.
  7. Tampering of any kind on Goodyear products automatically invalidates the warranty (e.g., tampered serial number, ply rating, size of tire, etc.).
  8. All replaced tires shall be surrendered to the Goodyear Autocare outlet and become the property of Goodyear Philippines, Inc.
  9. Tire damage analysis and assigned credit value determined by Goodyear remain final.
  10. Only tires purchased in authorized Goodyear retail outlets in the Philippines are eligible for warranty.

EXCLUSIONS / LIMITATIONS FOR GOODYEAR LIMITED AND MANUFACTURER’S WARRANTY:

  • Road hazard damages caused by obstacles or debris, such as cuts, punctures (regardless if repairable or not)
  • Improper mounting and dismounting of the tire, imbalance of tire and wheel
  • Wrong or improper repair
  • Under inflation, over inflation, improper tire maintenance
  • Mechanical irregularities in the vehicle like wheel misalignment, faulty shock absorbers and brakes
  • Tires used in motorsports like racing and the like
  • Tires used in wrong application (on-road tire used in off-road)
  • Tires fitted with incompatible or improper valves, rims or wheels
  • Improper storage
  • Tires bought second hand
  • Accident, fire, tire alteration or vandalism
  • Tires purchased from unauthorized channels or dealers
  • Tires used on vehicles for commercial purpose or public utility including but not limited to taxi or car rental services
  • Road Hazard Protection for 6 months is only applicable to SUV and passenger tires purchased starting March 1, 2020 and thereafter. Prior to March 1, Road Hazard Protection will only cover Eagle F1 Family, Assurance TripleMax and EfficientGrip Performance SUV tires patterns only.

EXCLUSIONS / LIMITATIONS FOR GOODYEAR ROAD HAZARD PROTECTION:

  • If the tire suffered Road Hazard Damage during the first 10% of its original tread depth (between 90% to 100% remaining of tread depth) and/or during 90 days from the date of purchase (whichever comes first), Goodyear will replace it with a new tire of the same size and design without cost or give full credit towards the purchase of the same tire
  • If the Road Hazard Damage occurred to the tire when its remaining tread is less than 90% but not less than 40% of its original tread depth, Goodyear will provide credit against the purchase of a new Goodyear tire of the same size and design. The credit value will be based on the remaining tread depth of the damaged tire.
  • The tire replacement (new tire or based on the computed tire adjustment value) will have a Road Hazard Protection warranty period the same as the originally purchased tires. Therefore, the original Road Hazard Protection warranty period starting from the day the tires were originally purchased will remain in effect.
  • If tire submitted for warranty claim has remaining tread that is less than 40% of original tread depth, the tire will not be qualified for Road Hazard Protection
  • The following tires are not covered under this warranty:
    • Tires used on wrong type of vehicles (misapplication)
    • Tires with uneven wear caused by mechanical problem of vehicle
    • Tires used on vehicles for commercial purpose or public utility including but not limited to taxi and car rental services

*Goodyear Philippines reserves the right to change, amend, modify, suspend, continue or terminate all or any part of the Warranty Programs at any time without prior notice. Please check the Goodyear Philippines website and the Worry Free Assurance page for any amendment.

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